At Dhanmisro Wellness, we are committed to delivering your wellness products quickly, safely, and efficiently. Please read our shipping policy carefully to understand how we handle orders and deliveries.
1. Order Processing Time
- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- You will receive a confirmation email or SMS once your order has been successfully placed.
- Once your order is dispatched, you will receive tracking details so you can monitor your shipment.
2. Shipping Time & Delivery
- Estimated Delivery Time:
Within India – 3 to 7 business days
(Remote or rural areas may take slightly longer) - Delivery timelines may vary due to weather, logistics delays, or high-demand periods such as festivals and promotions.
3. Shipping Charges
- Free Shipping on orders above ₹[Insert amount]
- For orders below that value, a standard shipping charge of ₹[Insert amount] will apply.
- Shipping charges (if applicable) are displayed at checkout before you confirm your order.
4. Delivery Locations
We currently ship across India.
If your area is not serviceable, our customer support team will notify you after placing the order and issue a full refund, if required.
5. Order Tracking
- Once dispatched, you will receive a tracking number via SMS or email.
- You can track your order on our website or the courier partner’s portal using this number.
- If you haven’t received your tracking number within 48 hours of ordering, please contact us.
6. Delays or Issues
We strive to deliver on time, but delays can occasionally occur due to:
- Incorrect/incomplete delivery addresses
- Natural calamities or unforeseen circumstances
- Courier service issues
If your order is delayed beyond 10 business days, please contact us immediately so we can resolve the issue.
7. Undelivered Packages
If a package is returned due to an incorrect address or unavailability of the recipient, re-delivery charges may apply. Please ensure that your contact and address details are accurate when placing your order.
8. Contact Us
For any questions related to your order or delivery:
📧 Email: dhanmisrowellness@gmail.com
🌐 Website: www.dhanmisrowellness.in
